7 Complete Service Catalogue¶

Service	Purpose
Readiness assessment	Review people, process, systems, contracts, data, controls and handover requirements before operations.
Operating responsibility map	Define interfaces among owner, registered participant, trader, OEM, O and M provider, NSP and site.
Asset obligation register	Link approvals, GPS, licences, market obligations, contracts and procedures to owners and evidence.
Commissioning to BAU handover	Track defects, temporary settings, test evidence, warranties, spares, training and unresolved risks.
Control room concept	Define how the owner, site team, O and M contractor, trader and any remote operator coordinate monitoring, alarms, authority and records.

Service	Purpose
Performance dashboard	Combine O and M event data with resource, generation, availability, losses, alarms, prices and operational events.
Loss taxonomy	Classify resource, equipment, electrical, curtailment, constraint, price, dispatch and contractual losses.
Revenue-weighted performance	Prioritise losses using market value rather than energy volume alone.
Benchmarking	Compare turbines, inverters, strings, sites or technologies after controlling for operating conditions.
Underperformance investigation	Test hypotheses using SCADA, weather, control, outage and market evidence.

Service	Purpose
Owner and contractor reconciliation	Work with the O and M team to reproduce contract logic and explain differences in event classification and exclusions.
Technical availability	Measure physical capability using agreed asset boundaries and event rules.
Market availability	Compare physical capability with offered and dispatched availability.
Commercial availability	Assess whether the asset was capable of delivering contract or market value.
Dispute support	Prepare traceable calculations, event evidence and issue logs for commercial review.

Service	Purpose
Dispatch performance monitoring	Compare targets, actual output, ramping, availability, controller states and forecast conditions.
Off-target event analysis	Detect, investigate and trend deviations, including recurrence and corrective actions.
Constraint and local price analysis	Explain binding constraints, marginal values, regional and local exposure, and controllability.
Bid and rebid governance	Connect operational evidence, decision authority, reason records and post-event review.
Market event review	Reconstruct high-price, negative-price, direction or system-security events and lessons.

Service	Purpose
Compliance obligations register	Maintain obligations, owners, evidence, frequency, status and escalation.
GPS monitoring	Compare measurable plant behaviour with agreed performance standards and settings.
Incident case management	Store notices, preliminary reports, investigations, actions, evidence and recurrence.
Change control	Assess whether plant, software, settings or operating changes require review, testing or notification.
Audit readiness	Sample evidence, identify gaps and prepare corrective action plans.

Service	Purpose
Reliability analytics	Analyse failure modes, recurrence, MTBF, MTTR, criticality and condition indicators.
Maintenance window selection	Support the O and M planner by comparing resource, weather, access, crane, labour, price and constraint scenarios.
Major component planning	Model long-duration outages, logistics, wind limits, crane standby and opportunity cost.
Fleet campaign prioritisation	Sequence inspections or replacements across assets using risk and value.
Spares strategy	Relate failure risk, lead time, commonality and downtime exposure to stock decisions.

Service	Purpose
BESS dispatch model	Optimise energy and FCAS participation subject to SOC, power, efficiency and degradation limits.
Hybrid coordination	Coordinate wind or solar generation, storage, export limits and contracts.
Degradation-aware value	Trade off cycling revenue against wear, warranty, augmentation and availability.
Forecast-informed scheduling	Use price, renewable generation, demand and constraint scenarios with uncertainty.
Strategy backtesting	Compare candidate rules or optimisation models against consistent historical scenarios.

Service	Purpose
Asset versus fleet objective	Compare standalone asset value with portfolio, PPA and risk objectives.
Contract-aware dispatch	Represent PPAs, caps, floors, curtailment instructions, availability clauses and exposure.
Shared constraint management	Coordinate assets affected by common transmission, export or operational limits.
Capital allocation	Prioritise upgrades, reliability work and storage using risk-adjusted portfolio value.
Scenario planning	Test weather, demand, outage, price, policy and technology pathways.

Service	Purpose
Price and dispatch forecasting	Develop decision-support forecasts with uncertainty and performance monitoring.
Renewable generation forecasting	Assess forecast error by horizon, condition and operational state.
Demand behaviour analysis	Study industrial load, data centres, electrification and regional seasonality.
Bid stack intelligence	Analyse public bid, dispatch, constraint and ownership information without claiming private intent.
Policy and rule monitoring	Track material market, regulatory and scheme changes and assess operational implications.

Service	Purpose
Operational data model	Standardise assets, DUIDs, equipment, events, intervals, units, time zones and identifiers.
SCADA and market integration	Build governed offline pipelines from approved operational and external sources.
Data quality controls	Detect gaps, duplicates, clock drift, unit errors, stale values and inconsistent mappings.
Analytics products	Deliver dashboards, notebooks, scheduled reports, APIs or controlled applications.
Model operations	Version data, code, assumptions, tests, approvals and performance monitoring.

Service	Purpose
PPA operationalisation	Translate contract provisions into measurable operational rules and reporting.
Curtailment instruction assessment	Evaluate contractual duty, physical feasibility and indicative commercial effect.
Settlement and revenue checks	Reconcile material operational and market inputs to expected outcomes.
LGC and environmental value	Incorporate certificate creation, eligibility and contract treatment where applicable.
Claims and evidence support	Prepare traceable technical and operational evidence for commercial specialists.

Service	Purpose
NEM operations training	Use asset-based scenarios covering dispatch, bidding, constraints, prices and incidents.
Control room procedures	Develop monitoring, communications, handover, response and escalation procedures.
Competency framework	Define role-specific knowledge, practical demonstrations and refresher requirements.
Simulation exercises	Run tabletop and data-based scenarios for outages, communication failures and market events.
Continuous improvement	Convert incidents, audits and operational feedback into controlled procedural changes.